Ios mail badge not updating

A: Yes, Secure Mail leverages Apple Push Notification Service (APNS) to update the badge. A: The badge count changes when there is a mailbox activity for your inbox folder on Exchange.

The following mailbox activities trigger an APNS push: A: Yes.

To verify this, you can open your built-in Mail app, go to "Unread" to see if there is any mail.

If there is any, press "edit" on upper right corner Accounts)2.

This article provides frequently asked questions and answers for Badge behavior and Notifications behavior.

After you read the messages, the exchange server will send the new number to Secure Mail through APNS. A: Check if you are allowing notifications for the Secure Mail app.You must feel exhausted by then, but don't worry, in this post, we will teach you how to tackle the problem.Before solving the problem, you should make sure you really don't have any unread messages in your inbox.A: You will not see notifications when the app is terminated. You will continue to receive badge count updates to the WM app icon.A: Yes, this means that i OS platform has woken the app.

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