Updating network adapter
Some of the Windows 10 users affected by this issue simply don’t see their network adapters being listed in Device Manager, some of these users’ computers fail to recognize their network adapters and, in some cases, the network adapters don’t work even though they are recognized and are listed in Device Manager.
While this problem is most commonly known to affect Realtek network adapters, no network adapters are invulnerable to it.
Once you figure out that it works, you can reinstall the anti virus software from another known vendor such as AVG.
Among the many computer reset and recovery settings and features that come with Windows 10 is the refresh feature.
In this case, many users from all over the world report that bug.
If it is not here, then check your system specifications using it’s serial # on the manufacturer’s website to see what it came with. Once you have the serial number; then check the manufacturer’s site.
If that is the case with you, simply uninstalling any and all third-party security programs installed on your computer will get your network adapter and all of its drivers to start functioning again.
It should be noted that you will have to uninstall all third-party security programs – from antivirus and anti-malware programs to firewall programs – in order for this solution to work.
Before doing this, you need to know that; you may need to lose some settings and apps.
In this case, you first need to backup your important data then move forward.